Terms of use

Welcome to the Pet Vitalis online store, operated by Calix International Co., Limited ("we", "us", "our"). By accessing or using our website at petvitalis.com and related online services (together, the "Site"), you agree to be bound by these Terms of Use and our Privacy Policy.

1. Acceptance of these terms

By using the Site, you confirm that you have the legal capacity to enter into a binding contract with us. You may only use the Site in accordance with these Terms and all applicable laws and regulations.

2. Use of the Site

The Site lets you browse and buy our products and services. You agree to use it only for purposes permitted by these Terms and applicable law, and not to disrupt or attempt to disrupt the Site or anyone else's use of it.

3. Ordering

When you place an order, you make an offer to buy the products at the prices shown on the Site at the time of your order.

4. Returns and refunds

Returns are accepted in accordance with our Returns & Refunds Policy published on the Site. This is in addition to, and does not limit, your statutory rights as a consumer.

5. User content

The Site may allow you to upload images, videos, reviews and other content ("User Content"). You keep ownership of your User Content, but you grant us a perpetual, transferable, worldwide licence to use, modify and distribute it in connection with the Site. We may remove User Content at our discretion.

6. Intellectual property

The Site and its content are owned by us or our licensors and protected by intellectual property laws. You may view and use the Site for personal use only. Any other use requires our prior written permission.

7. Third-party links and content

The Site may contain links to third-party sites or content. We don't control and aren't responsible for them; links are provided for convenience only.

8. Termination

We may suspend or terminate your access to the Site at any time, with or without cause.

9. Limitation of liability

To the extent permitted by law, we are not liable for any indirect, special, incidental or consequential damages arising from your use of the Site. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including your rights as a consumer.

10. Indemnity

You agree to indemnify us against claims or damages arising from your misuse of the Site or breach of these Terms.

11. Governing law

These Terms are governed by Spanish law. This does not deprive you of the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in the courts of your place of residence.

12. Changes

We may update these Terms at any time by posting the updated version on the Site. Please review them regularly.

Contact

Calix International Co., Limited — hola@petvitalis.com